Privacy Policy

Privacy Policy

Introduction

Welcome to https://tig-welding-collision-systems.dentrepair-talk.com (hereafter referred to as “TIG Welding Collision Systems,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, use, and disclosure of information from visitors and users of our website, applications, services, and products (collectively referred to as “Services”). Understanding and respecting your privacy is fundamental to our business operations and interactions with our users.

Scope

This Privacy Policy applies to all aspects of our Services, including but not limited to:

  1. Our official website at https://tig-welding-collision-systems.dentrepair-talk.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services and tools offered through our platform.
  4. Products and services accessible via our websites, apps, or associated links.

Please note that this policy does not cover third-party platforms, applications, products, or services that you access through hyperlinks or integrations on our Services. These third-party entities have their own privacy policies, and we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  1. When you register an account and use our applications and services as an authorized user.
  2. During your visits to our websites, whether directly or via linked pages within our Services.
  3. When you receive communications from us, including newsletters, promotional emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which can include:

  1. Account Information: Details related to your user account, such as username, email address, and password hashes/salts.
  2. Payment Information: Credit card numbers, billing addresses, and payment history for processing purchases or services.
  3. Financial Information: Banking details, investment portfolios (if applicable), and financial transaction records.
  4. Purchase Information: Product/service ordering history, quantities, prices, and shipping/delivery information.
  5. Mobile Device Identifiers: Unique device identifiers, mobile phone numbers, and mobile app usage data.
  6. Location Data: Geolocation information from your device when you use our location-based services or provide consent.
  7. Feedback: Comments, reviews, surveys, and responses to customer support inquiries.
  8. Social Media Information: User profiles, posts, and interactions shared via social media platforms when you choose to connect with us through such channels.
  9. Product Information: Details about the products you browse, purchase, or interact with on our platform.

We gather this data from multiple sources, including:

  • Direct user input (e.g., account registration, profile updates).
  • Automated technologies within our Services (e.g., cookies, device fingerprinting).
  • Third parties who provide us with aggregated or de-identified data for marketing or analytics purposes.

Cookies

We use cookies to enhance your experience and provide personalized content on our Services:

  1. Strictly Necessary Cookies: These ensure the basic functionality of our website and applications, allowing you to move around and access secure areas.
  2. Preference Cookies: Tailored settings and preferences are saved for improved user experience.
  3. Analytics Cookies: We use these to understand how users interact with our Services, gather statistical data, and improve our platform’s performance.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies. Please note that disabling certain cookies may impact your user experience.

Retention and Deletion

We retain personal data for the duration required by law or for legitimate business purposes, including:

  1. Fulfilling orders, providing services, and processing payments.
  2. Updating and maintaining our records, ensuring data integrity, and facilitating dispute resolution.
  3. Complying with tax, accounting, and reporting requirements.
  4. Conducting market research and analytics to improve our Services.

Upon completion of these purposes, we will either delete or anonymize your personal data in accordance with applicable privacy laws.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  1. Encryption: We use encryption protocols for secure communication, both during transmission and at rest.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards to process data on our behalf.
  3. Access Controls: Our systems employ role-based access controls to restrict unauthorized personnel from accessing sensitive information.
  4. Regular Audits: We conduct regular security audits and assessments to identify and mitigate potential vulnerabilities.

Children’s Privacy

We do not knowingly collect personal data from children under the age of 18 (or the legal age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately at the provided contact channels, and we will take prompt action to rectify the issue.

Your Rights

Depending on your location, you are entitled to various rights regarding your personal data:

  1. Access: You can request access to the personal data we hold about you and its processing details.
  2. Rectification: The right to have inaccurate or incomplete personal data corrected or updated.
  3. Erasure/Right to be Forgotten: Under certain circumstances, you can request the deletion of your personal data.
  4. Restriction: You may limit our use of your personal data in specific situations.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: Object to the processing of your personal data for specific or all purposes.
  7. Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.
  8. Data Portability/Data Transfer: Request a portable copy of your personal data in a structured, machine-readable format.

To exercise these rights or if you have any data-related queries, please reach out to our privacy team at the contact details provided below. We will respond to your requests promptly and in accordance with applicable laws.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/correction queries, please contact us:

Email: [email protected]

Mailing Address: [Privacy Team’s Mailing Address]

We appreciate your trust in our privacy practices, and we are committed to maintaining transparency and protecting your personal data throughout your interaction with TIG Welding Collision Systems.